AZAADIYAH MAHOMED

Detail-Oriented Sales & Administrative Support Professional

Pietermaritzburg, ZA.

About

Highly motivated and adaptable professional with proven experience in retail sales and comprehensive administrative support, eager to leverage strong problem-solving and communication skills to contribute to a dynamic team. Demonstrated ability to enhance customer satisfaction, streamline office operations, and maintain organized records in fast-paced environments. Seeking to apply enthusiasm and a professional approach to drive efficiency and support business objectives in an entry-level role.

Work

Homechoice - Liberty Midlands Mall

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Salesperson

Pietermaritzburg, KwaZulu-Natal, South Africa

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Summary

Supported retail sales floors by guiding customers through product selection and inquiries, effectively boosting sales performance through proactive engagement and strategic upselling techniques.

Highlights

Guided customers in product selection and inquiries, significantly enhancing the overall shopping experience and customer satisfaction.

Boosted sales performance by consistently engaging with customers and effectively addressing their needs, contributing to revenue growth.

Implemented strategic upselling techniques, consistently increasing average transaction values and maximizing sales opportunities.

Cultivated strong customer relationships, fostering loyalty and generating opportunities for repeat business and additional sales.

Efficiently resolved diverse customer complaints, consistently enhancing overall satisfaction and loyalty ratings.

Collaborated with team members to design and execute engaging in-store promotions and displays, driving customer traffic and product interest.

JNB Packaging And Distribution

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Admin Assistant

Pietermaritzburg, KwaZulu-Natal, South Africa

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Summary

Provided comprehensive administrative support to office operations, managing digital filing systems, executive schedules, and event logistics to ensure seamless workflow and efficient record-keeping.

Highlights

Streamlined document management by organizing and maintaining digital filing systems, improving document retrieval efficiency and ensuring easy access to critical information.

Managed comprehensive scheduling for executive meetings and coordinated complex travel arrangements, ensuring seamless operations and optimal time utilization.

Orchestrated logistics for multiple company events, meticulously managing all details from planning to execution, resulting in flawless delivery and positive participant feedback.

Developed and implemented new Standard Operating Procedures (SOPs), enhancing administrative task efficiency and consistency across various teams.

Maintained strict confidentiality of sensitive information through robust filing systems and adherence to privacy policies, safeguarding critical company data.

Provided exceptional customer service, promptly responding to client inquiries and effectively resolving concerns to build strong, lasting relationships.

Ensured 100% accurate record-keeping and diligent database management, maintaining data integrity for vital company information and compliance.

Proactively managed office supply inventory, coordinating timely orders to prevent workflow disruptions and maintain operational continuity.

Education

Heather Secondary School

Pietermaritzburg, KwaZulu-Natal, South Africa
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National Senior Certificate High School Graduate

Courses

English Home Language 64

Afrikaans First Additional Language 59

Mathematical Literacy 55

Life Orientation 75

Consumer Studies 66

History 90

Tourism 82

Languages

English

Skills

Workplace Support Skills

Communication Skills, Customer Service, Teamwork, Adaptability, Critical Thinking, Problem-Solving.

Administrative Operations

Office Administration, Calendar Management, Document Preparation, Data Entry, Records Management, Filing Systems, Inventory Management, Logistics Coordination.

Administrative Tools

Microsoft Excel.

Front Office Support

Reception Desk Procedures.

Sales & Customer Engagement

Product Selection, Upselling Techniques, Customer Relationship Management, Complaint Resolution, In-Store Promotions.